We had a wonderful stay at The Holiday Inn Express & Suites in Clearwater! We normally stay with Hilton, but we will be back here. This is a very nice, clean, and well maintained hotel, centrally located near popular sites and activities. There is so much available within 30 minutes from the hotel. There are stores, restaurants within walking distance, topgolf, a nice Mall, and the beach of course. Our room, a double queen suite, was immaculate, spacious, quiet, and comfortable. The entire staff was awesome, kind, and helpful from the moment we arrived. We truly enjoyed the pool and the delicious breakfast. I would be remiss in this review to not mention a few of the staff. First, I must mention the ONE not so good egg in the basket. Ed was brusk, unfriendly, and borderline rude. He didn't seem to like his job or people. The next day, I requested to speak to the manager, and Troy responded quickly. He listened carefully and sincerely apologized. Ed's attitude was the only "issue" in my entire 5 night stay, as the rest of the staff were on point. Luis, who took care of the breakfast, was super friendly. He was amiable and spoke to everyone. He even helped an older couple get situated with breakfast. Crystal's friendly smile at the front desk was a repeated breath of fresh air. David was incredibly helpful to everyone he encountered at the desk, on the phone, and in the lobby. Corey is the crown, as he made us feel at home. He absolutely went the extra mile with popcorn, conversation, and directions. These folks epitomized customer service and dedication. There attitude made it seem like they were on vacation along with us, as apposed to being at work.
