Rhebokskloof (El Picoteo ), you can do better than this. Our experience was unfortunately disappointing from start to finish. When we arrived, there was no one at reception to seat us. Although the restaurant was not busy, we had to repeatedly try to get someone’s attention. The head waiter/manager greeted us by calling us “my skat,” which came across as unprofessional and created a poor first impression. No one brought us menus, so we eventually had to ask a waiter for them ourselves. We ordered coffee, which took around 30 minutes to arrive, and the wine tasting followed another 30 minutes later. Throughout our visit, every time we wanted to order something, we had to leave our table to find a waiter. The manager explained that they only had two waiters on duty, despite there appearing to be several waiters serving other tables. Since the restaurant was relatively quiet, this did not seem to justify the slow and inattentive service. We eventually ordered pizza. It arrived cold, although the flavour was quite good. Unfortunately, no cutlery were provided, and we had to request those as well. Overall, the food showed promise, but the service was really poor. With better organisation, attentiveness and professionalism, the experience could have been much better.
