I would have given them a better rating was it not for the fact that we forgot a smart watch and a gift in our rooms. I phoned them within an half ab hour after we left the establishment to ask them to courier it to us in George (I was more than willing to pay for the courier service as long as we could get our belongings back). I guess she was the manager, requested me to send her an WhatsApp to confirm where to send it, and that she would organise it. I sent the WhatsApp, and from there on they did not respond to any of my messages, I phoned them about 10 times on both their landline and cellphone number, without them ever answering the calls. If the owner reads this review, please get in contact with me ASAP. AM van der Linde