Our post office offers greeting card services and domestic money orders
2.9· 18 reviews
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I guess I'm here to echo the sentiments of everyone else. The woman should not be in a customer facing role. She is straight up nasty and is unhelpful as can be. On the other hand, the fellow with the slick daddy mustache was a delight to deal with and helpful in every way possible. One can only hope that he is there the next time I need to visit this location and not the mean lady. She is scary and dealing with her ruined my day.
first of all, I sent my package through the post office that was supposed to go to FedEx Angie. The postmaster not only helped me with my issue. She followed up again and again and guided me through how to find if the package had been delivered without Angie, I don’t know if I would have found my package. Angie is the bomb.
It saddens me to write this, but this post office is NOT a friendly place. I always feel like I am bothering the people behind the desk despite my respectful and kind demeanor. I’ve often visited and needed to say/yell “hello” more than once just to get someone to come from the back to the front service area. A sign says “ring bell,” but there is no bell to be seen. I have also had problems on two occasions with this office not delivering over-size items from Amazon, even though Amazon PAYS and contracts with the post office to deliver parcels to my home. Ugh. I honestly dread dealing with this place. The employees need some attitude adjustment.
We had a very bad experience there yesterday. The guy behind the counter was super nice and pleasure to deal with. We came to apply for a passport. He was nothing, but help. Very nice gentleman. We did not know that cash is required for it, so we left to get cash from our bank. When we came back, he was on lunch. There was a mean lady there, who obviously hated her job and all the customers. When we told her that we need to apply for a passport, she told us that we need to make an appointment. Even though we were still within walk in hours, posted for that location. She told us that she is the only one working at the moment, and she can not take us. And that we need to make an appointment and come back. We told her that we were here before and just went to get cash to complete the transaction, she said it doesn't matter, I DON'T HAVE TIME FOR YOU!! I asked her nicely to speak with the post master. Her answer was EVERYONE LEFT FOR THE DAY!! It was 1:42 pm. Obviously, it was a lie!! She was very RUDE and wasn't even trying to do her job. Poor representation of federal agency. I really hope that her unprofessional actions and behavioral would be addressed! And discipline actions will be taking against her!
Wanted to leave a review for the phenomenal customer service received! I shipped a package to a client, and it autofilled with one city instead of another. I was able to speak to a woman (I unfortunately didn't catch her name.) and Robert, who helped get the package retrieved so my client could pick it up safely! I 100% made the mistake, but they were so eager to help, and I even received call backs to update me! Thank you so much!
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