I'm surprised by the low rating. The staff at this location were incredibly kind to both my son and me. They were able to sneak us in for an appointment before school, even with a full schedule. The Dr. was so kind, and my teenage son appreciated his demeanor. Very friendly and funny doctor. I wish they were closer to us.
Show moreStacey S really helped me out, she made the whole process go smoothly, and when it looked like my glasses weren’t going to be ready fast enough she chased them down for me and personally delivered them to the store closest to my home. She was awesome!
Viola went above & beyond with GREAT customer service. My 85 yr old friend needed an eye exam which was covered by her insurance under community care. Viola and I had several calls back/forth for 3 days to make this appointment happen. She was always courteous & kind. She made sure everything was in order to assure Sally's experience went smoothly. From the time I wheeled Sally in the door, the exam, picking out glasses and then the wrap out, Viola was OUTSTANDING. She would be a big reason to return to Herslof. Thank you, thank you very much Viola for all you did.
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