If you call this pharmacy on the phone to find out whether your prescription is ready for pick up or not (to save you a trip), prepare for no one to answer and for your phone call diverted to Aurora Sheboygan. The staff on the phone at Aurora Sheboygan will ask for your personal identifiable information, then tell you you "Oh, you called the wrong number. Do you want me to give you the correct phone number for the Aurora Pharmacy in Plymouth?". That's the number I just dialed. I'm a younger person. For elderly folks, this is unacceptable, leads to unnecessary confusion, frustration and trips into town. This is a staffing issue at the Plymouth Pharmacy. They are probably overwhelmed/understaffed. Please fix this yesterday.




