Alliance Medical Group

Keelyn Savage

3 months ago

My daughter and I have both been patients of this practice for as long as I can remember, Linda and Jill are absolutely wonderful, and most of the staff are, however recently since my daughter has been born the office has shown nothing but dirty rooms, unorganized care, we have waited in the room for over 45 minutes, they have told me that a fever of 104 is normal, they have completely disregarded her genetic condition multiple times by throwing away urine samples that should have been sent out and put her at risk, giving her incorrect antibiotics etc. and I am now removing my daughter from this practice due to them not doing what they should’ve. I’m completely disappointed in the office and the way it’s being run. I have given them multiple chances to fix their mistakes and every time I do I’m disappointed again. My daughter and other children based on the reviews I have been reading deserve better than this. I am more than happy to remove my daughter from this practice and hope that they take faxing over her records to the new pediatrician seriously due to her genetic condition as well as the fact that we wouldn’t have to do this if they had just done what they should’ve to begin with.

Jay Smith

4 months ago

Best way to put it leaves on the best.One staff I ever deal with for in the medical field, they're courteous, kind and respectful.And when you fall like I did today , they find a way to fit you into their schedule. So if you're looking for a new doctor I would see if they have any openings and go there

Delisa Dickstein

4 months ago

An absolutely terrible office! I went there last year for the last time for my daughter's annual wellness visit and lab work before switching to another pediatrician. I attempted to get her health records for school from 2024 and they said my daughter never was there, which is a lie. They finally were to able to find her, printed out the health assessment sheet only to see it was for another child. So right off the bat, they were breaking HIPAA guidelines. They finally gave me my daughter's health assessment form. Fast forward to now (April 2026) and I receive an EOB from them stating claim denied due to timely filing on a claim from January of 2025. So, whoever is in charge of submitting claims didn't submit the claim last year when they were supposed to and they attempted to submit it last month. They will not be getting any money due to timely filing per my insurance company. Dr. Ivy misdiagnosed my daughter and they are not good at keeping appointments. They are shady and incompetent.

Siarah Januska

5 months ago

Pediatrics is amazing. My 4 year old is barely ever sick but recently I was having some issues. They transferred me immediately to the nurse and got him seen that day. All the staff, nurses are wonderful. Dr. Owess is fantastic!

Cindy Bristol

10 months ago

If I could give the Middlebury office a rating of less that 1 that’s what it would be. I went in today 10/23/25 for my first appointment I got to the office at 8:33am after having issues finding the office which I told to the 3 receptionist (Hallie, Brianne and Laura)who immediately started being upset that I was late. My appointment was for 8:40am they then said they don’t think I can be seen dispute it still being before my appointment time due to me not coming in with the paperwork filled out. I was told the paperwork would be mailed to me prior to this 1st appointment, which did not happen and I told them this as well and they act like I was lying. Laura the receptionist said she had to ask the doctor if she will still see me but she didn’t think they would. She then started to go to the back office I then asked her for the contact information for corporate because this was just crazy and did not sound like a policy. So I asked for a copy of this policy. I waited until 8:55am when the office manager Latoya came out and I spoke with her telling her most of the issues along with the way I saw them treat different patients. Example- Another patient came in and didn’t complete her paperwork and she was told she can see the doctor and bring the paperwork back before she leaves. I was then told to return to the waiting room until she sees if the doctor can still see me. My appointment was scheduled with Dr. Hulinska. I sat in the waiting room until 10:24 am and went to the receptionist desk twice requesting them to call the office manager Latoya to see if I can be seen. At that time Laura the receptionist asked me for my Id and insurance card (which no one did from 8:33am when I arrived) I asked if I would be seen I was told probably. I then asked for the office manager Latoya so I can know if I’ll be seen before giving them my insurance card and I’d. The office manager Latoya came out at 10:33am told me they can not see me today, and rescheduled my appointment today 11/7/25 at 1:40pm and handed me a copy of the no show policy which she was trying to use to justify why I can’t be seen for me appointment today. I told her this isn’t correct because I didn’t miss my appointment I am here. Latoya the office manger then became upset and told me I am antagonizing and confrontational due to me asking about the policy I was given. Latoya then became more upset when I said what they are doing is wrong to have me sitting all this time to then say they can’t see me and give me a no show policy. Latoya then told me that maybe I should go to another office as she don’t think they can’t care for me there. I then said I never said that as I have not gotten out the waiting room so I asked if she is saying that she plans to cancel my rescheduled appointment on 11/7/25 at 1:40pm she said no. I then requested a copy of my current appointment that I was told by Latonya that they canceled and she went through the roof and said no she can’t give that to me as it’s their document as I am not a patient. I was then told by Latoya the office manager that she will have me removed from the waiting area and that she was going to cancel my rescheduled appointment, which she then did. Latonya then proceeded to call 911 at 10:33am and told them that I was a threat because I took her picture. Officers came and I told them what happened Latonya spoke to them in the back and I asked for a case number. Someone needs to look into this so call practice they are horrible, rude, unprofessional, nasty, and don’t follow any kind of policy that they can’t give to you in black and white. I warn everyone stay away from them they will do more harm. Please look at the reviews I wish I did before I went to the office. They have a rating of 2.5.Patients are going to the office for help and care and that isn’t what you will get. Below are pictures of the policy I was given and my rescheduled appointment that Latoya cancelled.