Goodwill Store & Donation Center

Antiques & SecondhandMenomonee Falls, WisconsinHours

Long-standing nonprofit offering pre-owned clothing and housewares

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Long-standing nonprofit chain with a range of pre-owned clothing, housewares & more.

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Wardah
3 months ago

Rude management. Was in last night and bought a toy for my daughter. Came to the register to pay for it- it was 4.99 and whoever was the lead in charge last night took the sticker off the toy went in the back and brought back another sticker saying it was 6.99. So she changed the price on me right then and there. I don’t care paying the extra $2 but it’s about the principle. Honor the price you have- don’t be rude and change it right in front of the customer. Whoever the 2 African American leads/ manager last night were on shift were rude and also kept staring and talking about us like we couldn’t hear them? Do better. Be classy. Don’t treat customers in such a way where they won’t come back to your store. One of the male cashiers rolled out the cart with the big toys for us to load in the car and the female lead proceeds to say “he can roll it out for you but can’t load it/ help you put it in your car” like ok I never asked for help. I could’ve rolled the cart out myself. She sounded so rude. I’ve been coming here for ages and spending so much money- only to be treated in such a rude way!!

Pa Houa Xiong
3 months ago

This spot use to be my favorite! I always found items to wear and they were reasonably priced. But something changed in the past year, and the prices are ridiculous now! Dresses start at 9.99 (even Shein pieces), tshirts and tops are 6.99 and up, etc. You are better off driving down to Walmart and getting a brand new cotton tshirt for 5 bucks, or looking through clearance aisle at Kohls and JC Penny down the block! This particular store is nice and clean, but the prices are not thrifty at all. If you are a trendy person with money to waste, then all is well. But if you are looking to stretch your dollar in this economy, this Goodwill spot is no longer the place meant for you.

Durand Patton
4 months ago

If I wanted to pay $6 for a used airwick air freshener dispenser I wouldn't have came to Goodwill I might as well buy a brand new one.

Rebecca M
9 months ago

Used to be fun to go to. Now the prices have increased, got rid of the 50% off colors, AND take all the nicer/ more expensive things and sell it on ebay. I'd rather just go to St Vincent de Paul that's quite a bit farther away. GW gets it for free and expects to get 75% of the original price on some stuff I've seen. I get helping the disabled, which is fantastic and I'm supportive of that, but changing those three things show how people view that...half as many cars and if these people are coming in it's not spending as much as they would have since the big changes. I don't understand why they don't see that. Maybe it's because they aren't a non-profit anymore. Sad because the disabled are being given jobs. There are some very nice individuals there that are just happy to be working. The one that sings in her wheelchair is so adorable, she's always so happy.

The Punisher
4 years ago

Great prices, very clean and well organized. Amazing customer service and Wednesday is senior citizens day which you get an additional 15% off.

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  • What are your hours?

    Local time · GMT-5

    • Mon – Sat9:00 AM – 8:00 PM
    • Sunday9:00 AM – 7:00 PM

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