Comfort Inn & Suites Jackson - West Bend

Norene Ault

6 months ago

The room we stayed in was spacious for holding 2 queen beds. The carpets are worn, the trim in the bathroom is rusted and worn, the tub did not hold water. I had to use a wash cloth to try to slow the flow in order to take a bath, but it was still losing water so fast I needed to add more every few mins to keep enough to bathe. We did not use the pool or hot tub, but they were functioning. Breakfast was well attended to and plentiful. There were eggs, sausage and waffles too choose from for warm dishes. Toast, boxed doughnuts, cereal and fruit along with beverages as well.

Heidi Blattner

5 months ago

The rooms are pretty decent if you have a heater than isn’t noisy every time it kicks in. The pool room was freezing with the Frozen Tundra cold weather. There was ice and snow around the doors and windows. I needed my winter coat just to sit in the room. My kids didn’t care and still went swimming. The lobby was very cold with the doors opening. The fireplace could have been working and provided extra heat. The breakfast was pretty decent. There were eggs, sausage, and a whole LOT of carbs. I would not personally stay here again in the winter months. The hallways were even pretty cold.