Banking services and financial education in Greenfield
It seemed that Christine Huertas was not interested in helping with an overdraft fee. At first she lied saying that the manager was not at the moment. Then she told me that the manager wouldn't help me. and she never called the manager even I requested. Suddenly without any hesitation she just told me that the manager wasn't going to help me. And didn't even try anything. July 13. Around 10:35am.
We would like to open an account. they asked for an approved address we show all come from the mail all with approved names but no bill mails ( she said no you can not ) from the-counter 3 place she is also Asia (Indian woman) she talk the way and looked us racial discrimination that is so bad for human rights and freedoms. I like US Bank I had my account in our bank I like they are product which is why I request all my friends to go open an account with US Bank but today I was so disappointed
I had an ATM jam and NOT give me 300$. It was reported immediately and I still do not have MY money and have spent hours on the phone being transfered hundreds of times. How is this an acceptable business practice? I have been banking wth them for ten plus years and this will be the last straw. Never is an issue resolved without a headache....update, now over a week and I still have NOT received my 300$ every other day I have spent no less than 40 minutes on the phone. I have been told they would call me back 3x now, nothing! Absolutely ridiculous 🙄
Needed to deposit money into my business account urgently! I dislike running around with this much cash on me! I get to the window, (drive-thru) the teller is apparently having a bad day and is just rude! I asked if she could run my money through the money counter just to make sure I had what I thought because when dealing with big numbers the u.s. bank that I have worked with always run it through the money counting machine. She told me no very rudely, and said that I should know exactly what I have in there already and that they do not have a machine.... So I was going to sit there and count it all out but there was a lot I did not want to deal with her at all anymore! I drove off and went to a different bank. I will do no business with this Branch ever again!!!!
States online open until noon on Saturday yet apparently lobby is always locked and their lobby is only open until noon for appointments. Everything must be done via drive thru which, as many have stated, is a complete nightmare with wait times easily 15-45 minutes. Pretty wild. So either the majority of people visiting this branch are coming to the drive thru unprepared/slower than the average bear, there is a continuous staffing shortage even though the lobby is closed minimizing covid risk, or there are some training deficiencies...
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