PetSmart

Jenna Joane

a month ago

⭐☆☆☆☆ Very disappointed with this PetSmart. I had a 3:00 PM appointment and was told grooming would take 1–1½ hours. When I checked in at 4:05 PM, I was told my dog hadn’t even been started because they had “4 walk-ins.” When I asked why my scheduled appointment wasn’t the priority, I was told walk in’s are their priority. I then spoke with the manager at 4:10 PM, hoping they would address the situation, but my concerns were brushed off. She just repeated that grooming usually takes an hour and a half, despite the fact that my dog’s appointment hadn’t even begun. My dog sat scared in a kennel for over an hour for no reason. If walk-ins take priority over scheduled appointments, customers should be told that before booking.

Daniel Moctezuma

2 months ago

A got a cat and she doesn't stop meowing, But 40$ dollar for a cat is amazing and she cute so it all good

Jessica Ciszewski

4 months ago

I have taken my adopted dog twice for grooming she always looks lovely. When picking her up. I don't mind the wait. The groomer actually stayed late to finish her. Mila looks great. Look forward to our next grooming

Shel Tay

4 months ago

Alexis was the young lady who provided service to my grandpup. She did a very good job. Noah really enjoyed it. He looked wonderful when I pick him. Not to mention she is very kind and had lots of knowledge on dog care. Noah definitely will be back. Thanks Alexis for everything!

Angela

a year ago

In January 25', I donated a huge bag full of hand made fleece tie blankets for the needy kitties awaiting adoption. Everytime I visit I check to see if they're being used. I haven't seen any of my blankets in 8 months but I usually see towels, and Can only assume the worse. I'm kinda dissapointed i never got to see my hard work being used.