I had a complete torn rotator and was prescribed PT 2 times per week for several weeks by the surgeon per insurance guidelines before surgery was even an option. Everyone I had contact with at Freedom PT was so kind and professional from the receptionist who dealt with my needs around my work schedule to the PT Assistants who were so careful to not hurt my shoulder during the end of each treatment to my Therapist Mike Ruppel. Mike was wonderful! Again, very professional and kind. He explained exactly what muscle was torn and how the exercises, the ultra sound and tens treatments we did would affect the other 3 shoulder muscles to train them to make up for the torn one. He explained the importance of staying consistent and we went over what exercises I should do at home. Most importantly, Mike understood I "did not" want to have surgery! He never pushed me to have it or not! He respected my decision! Mike was always patient with me and I am very happy to report we were able to avoid surgery all together! As a bonus he shared some great funny stories! Thank you Mike and Freedom PT Staff......... 10 Stars
