Therapy services with coping skills and individual support in Grafton
I see Sarah Nevinski for therapy and I feel very safe with her and she provides coping skills during our sessions. I suffer with ocd so it can be scary to speak my thoughts, but I fully trust her and she’s the best therapist I’ve ever had. Lots of therapy in the past has been talk therapy with no real benefit or learning. Sarah really challenges me to get better and focus on recovery while also validating my feelings.
My therapist here, Tami, is an awesome therapist. She’s been my therapist for a few years. I haven’t had any other experience with any of the other therapists at Access but I’ve heard good things about them. I haven’t had good experiences with past therapists, so I was hesitant when I started seeing my therapist, but she helped me realize there is good in the world. I don’t know where I’d be without this place :)
I love my therapist from here, don't get me wrong. Its been the best mental health care Ive ever recieved. However, I have a friend who was being seen by a different therapist. They were recently scheduled for an appointment with their therapist who they loved! But when they reached out for their appointment, they were informed abruptly that their therapist was no longer working there. There was no mention from the therapist at prior appointments that they were leaving the practice or any information from the director. It is common practice for most mental health and medical professionals to provide 30 days notice of change to ensure their clients are taken care of and transitioned to a different provider. Worst case even just a week of heads up. It is extremely difficult to get in with a therapist post-covid and often has weeks to months long wait lists. They reached out to the therapist who was extremely professional and did not go into any details of what happened, only that they can no longer see them and well wishes on their future care. While the circumstances are unclear as to what happened, it is extremely unprofessional from the sake of the director that they as a client were not informed of the change and had to stumble across the fact of what happened. I sincerely hope that there is a huge improvement of the communication of the director of this practice. Again, not the fault of the therapist as I'm sure there was some sort of circumstance that they weren't able to inform the clients. But the director of the practice has the responsibility to inform clients of changes, especially when it is abrupt. It is unethical to leave patients hanging. This cancelation of care has devastating effects on my friend who I can only console and recommend finding a different therapist that is not affiliated at Access Community Therapies. But again, they are looking at least at several months wait for a trained therapist in the areas of need. If they had such an abrupt cancelation, I'm sure there are many other clients who are also facing similar repercussions. Please do better. It is difficult enough to find a therapist that individuals can connect with, let alone to deal with have something so abrupt happen with no clear communication. I will be extremely upset if this situation were to happen to me and the therapist I am seeing.
I had terrible experience with Ozaukee Community Therapies. I haven't been able to see my kids for almost 2 years. Even though the GAL ordered me to be able to have supervised visits last year. Erin Perez has plenty of time to update her Facebook every day, but takes her weeks to respond to an email. It's bad enough how the courts and the law treat fathers nowadays. Children need fathers in their lives, but apparently Ozaukee Community Therapies doesn't agree. I am a good man and a good father. I have worked with Special Need kids for over ten years, but I have been treated like I am a monster when it comes to my own children. Funny how one of the 5 star reviews is from Erin Perez's Husband, Steve Hughes and another 5 star review is from her son.
Therapists are very friendly and understanding. They worked hard to find the perfect therapist for each member of our family. Communication is great, and the progress that’s been made has been outstanding. The team at Ozaukee Therapies is top notch - and would recommend them to anyone.
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