Robert's Frozen Custard

Scott W

4.0·3 weeks ago

Have not been to Roberts in a very long time. It was afternoon, and we hadn't eaten yet. We were hungry! Food: We got the Bacon Cheeseburger, Junior Cheeseburger, and a side combo of fries and onion rings. They make the burgers to order, so they took a while, but they were fresh and hot when they arrived. The patty was cooked to about medium, which was okay, but for a smashburger, it would have been better to leave it on the grill a bit longer to develop those nice crispy, lacy edges. The additional lettuce, tomato, and onion were generously portioned and fresh. Service: The staff was super friendly. The person who took our order was cheerful, helpful, and professional. Atmosphere: When first driving into the lot, what you notice is a very uncared-for, weedy front patio area. It's not very inviting, and nobody was sitting there. The parking lot pavement could use some refreshing as well. Overall, the exterior is a bit depressing. Inside, however, the restaurant is well lit, clean, and has a friendly atmosphere. You could tell there were lots of regulars catching up with friends and having pleasant conversations. Glad we stopped in.

Nikki Lynn

4.0·2 months ago

First visit, unfortunately I don’t think I’ll be rushing back. Although the size of the burger was larger than most you get (not thickness of burger itself) it wasn’t anything special. Curds and onion rings were good. I did notice many kitchen staff not wearing gloves, touching their face / itching and going on to prepare food. All staff in house looked to be under 17 - which is fine. But not an adult in sight to manage them on safe food practice. Not to mention the several tables inside being taken up by teens / high schoolers and they were buying customers. We watched several walk in and out and just sit in the booths on their phones. Again, not a huge issue but isn’t a great look either.