I wanted to commend Sandra and the entire team for their excellent service. They were incredibly welcoming and accommodating to all our needs, which made our visit even more enjoyable. I also appreciated the housekeeping staff; they were consistently punctual and thorough in their work, which I found very reassuring.
Lastly, I can't recommend the Palm Terrace Café enough! The meals were well-prepared and affordable, making it a great dining option.
Overall, we had a fantastic experience, and I look forward to visiting again soon!
Show more
Exceptional Service and Hospitality at La Montagne
We would like to express our sincere gratitude and appreciation to the management and staff of La Montagne for making our holiday such a wonderful and memorable experience.
A special word of thanks goes to Sandra from the Front Office, whose professionalism, kindness, and dedication to guest satisfaction were outstanding. From the moment we arrived, Sandra ensured that we were well looked after. She assisted us in securing comfortable accommodation and was always available to help with any queries or requests.
We are especially grateful for her assistance in arranging a wheelchair for my mother-in-law, which greatly enhanced her comfort and allowed her to enjoy the resort more fully. Sandra consistently went above and beyond, always greeting us with a warm smile and a willingness to help.
We would also like to acknowledge the incredible efforts of the porters, who were courteous, helpful, and attentive throughout our stay. Their assistance with luggage and their friendly approach made us feel welcome from the outset.
The housekeeping and cleaning staff deserve special recognition for maintaining such high standards of cleanliness and comfort. Our accommodation was always spotless, and their hard work and attention to detail did not go unnoticed.
A big thank you as well to the staff around the pool area, who were professional, friendly, and always eager to assist. Their excellent service contributed greatly to the relaxed and enjoyable atmosphere that we experienced every day.
What impressed us most was the genuine friendliness and professionalism displayed by every member of staff we encountered. It is clear that La Montagne places great emphasis on customer service and guest satisfaction.
Our family thoroughly enjoyed our stay, and the exceptional service provided by Sandra and the entire team played a significant role in making our holiday so special.
Thank you to everyone at La Montagne for your outstanding hospitality. We look forward to visiting again and will gladly recommend the resort to family and friends.
Rating: 10/10
With sincere appreciation,
Komaran Pillay and Family
Show moreWhat a stunning and relaxing place to relax and enjoy the views. The hospitality and friendly staff here make it that much more enjoyable. Our waiter for the evening "Donny" was an absolute star and even went the extra mile to donate our left overs as per our request to someone in need. The food was absolutely devine, the mutton curry is top shelf with a nice ice cold Southern Side 😋 drink 🍸
Show moreAs an Ekko member, they made the room extra special and I appreciate that. There are a few things that would've been appreciated like a working aircon. It got really humid and hot in the room.
But overall, the additional facilities made the stay worthwhile. The views from the room, direct access to the beach, restaurants, proximity to retail, these make it a recommendable place
Show more
