Woolworths Crofton Downs

christine simpson

2 months ago

Very poor stock levels ..3 things on advertised list not there. Staff seem unaware of stock, where to find if and not very helpful at all. Checkout was good. Really disappointing

Rebecca Allen

2 months ago

The store was decent enough and had the tuna I wanted, but the experience was ruined. I was completely appalled by the inappropriate conversations the young male employees were having about their female colleagues. It is entirely unacceptable for staff to speak that way, especially in front of customers. Management seriously needs to address this lack of professionalism.

Robert Taylor

5 months ago

Where to even begin with Crofton Downs Woolworths, a supermarket whose only benefit is that is has no competition in the area. This supermarket constantly runs a skeleton crew, resulting in poor service for customers, and what I can only imagine is a stressful work environment for staff. Only one or two manned checkouts are ever open at a time, forcing customers to use self-service checkouts. Self-service, which was meant to exist for the convenience of shoppers with few items, is now exploited by managers to cut staff, while customers with even full trollies are forced to do the work for them, laboriously scanning and bagging their own items. The skeleton crew’s effects extend outside, where overflowing rubbish bins result in litter that swirls about in the Wellington wind, and frequently full trolley bays spill out into the parking lot, creating obstacles for drivers. Since Woolworths took over ownership, already egregious member discounts have become more prevalent. Massive savings are given to those prepared to use member cards, data which is then profited off by Woolworths via their ‘rewards’ partners. Non-member prices are so exorbitantly high – even, deplorably, on basics such as nappies and sanitary products – that customers are practically forced to use these cards and sell their data. I’m also dubious that the recent influx of annoying charity workers who accost incoming shoppers isn’t to the profit of Woolworths. This, and the initiative where you round up your purchase to the nearest dollar for charity is, if not for profit, at the very least Woolworths’ attempt to carve out some sort of charitable image. Yet, Woolworths, a chain that profits in the billions every year, should be the ones footing the donation bill, not everyday customers facing increasingly steep costs of living. The staff are, for the most part, very good. It is the managers I am condemning here. Customers are suffering, and this and other Woolworths are a prime example of why the supermarket duopoly in this country needs to end.

Lachlan Wolfe

5 months ago

Good size supermarket with plenty of parking. However, they often have empty shelves and are generally low on stock - to the point where Khandallah New World, a far smaller supermarket, has more options. Also, they often have pushy charity stalls (ran by paid workers) at the entrance of the shop that are very confronting and often unpleasant and I know people that don’t shop there for that reason.

Daniel Ramsay

7 months ago

Pretty modern supermarket with a bakery and deli. It has a big carpark and is close to the train station. I have many great memories here.