Unichem Brooklyn Pharmacy

PharmacyWellington

Offers free delivery on Optifast orders and flu vaccinations

About

Unichem Brooklyn Pharmacy is a pharmacy in Wellington. We offer free delivery on Optifast orders and provide flu vaccinations.

Review us
Andrew Fits
4 months ago

The customer service I received from the woman behind the counter was unacceptable. I believe her name is Hillary, and she middle aged and has bright red dyed hair. When I approached the counter, she did not greet me or acknowledge me. Instead, she rolled her eyes and stood there with her mouth open, appearing to try to remove or sucked food from between her teeth with her tongue. It was disgusting to witness, especially from someone working in a customer-facing pharmacy role. When I explained that I was there to collect a prescription, she still did not acknowledge me or make eye contact. I gave my name and details, and she simply walked away before mumbling. I have lived in the area for years and have used this pharmacy multiple times. Unfortunately, I often feel uncomfortable going in because of previous interactions with this same staff member who has no level of customer service at all.

Steph Bell
6 months ago

Awesome staff very friendly and always remember faces and names....best pharmacy ever and so helpful

Angie Wong
7 months ago

Unfortunate start to our morning. Unhelpful and rude lady! Don't offer passport photo service if it is too much effort. We have done our research prior and but no, according to rude lady, we were told the right information, we got it all wrong. Service not available until 10am is fine but her approach and rudeness - NO!!!

Sam Ronald
9 months ago

Five stars for almost everyone here.. An incredibly lovely community based pharmacy. However Hillary is regulary rude and unpleasant, a shame as everyone else is so nice and helpful!

Fei Yan
a year ago

The lady wearing glasses who works at checkout needs a serious training in friendly customer service and communication. After clarifying the missing information on my flu shot registration form, she went back to the counter talking about it loudly with her colleague and laughing loudly about it as well. I was only sitting a few steps away and could obviously hear them clearly. Living in Brooklyn for 3 years and has always enjoyed the convenience of this little local pharmacy just being around and most staff here are friendly and helpful, except for this lady (tallish, wearing glasses).

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