Sercombe & Matheson Opticians

Eye Care & OpticalWellington

Offers comprehensive eye exams, contact lens fittings, and repairs on site

About

Sercombe & Matheson Opticians is an optician in Wellington, offering comprehensive eye exams, red eye consultations, and contact lens fittings. We also perform civil aviation exams and eye disease diagnoses. Our team provides post-surgery consultations and has an on-site workshop for making new spectacles or repairing and refitting old ones promptly. We stock around 1000 frames with an emphasis on European designs, alongside a selection of contact lenses and prescription swimming goggles.

Review us
Roman Denisenko
10 months ago

I walked in hoping to find my first pair of sport prescription sunnies, not really sure what to expect — and ended up having one of the best experiences I’ve ever had at an optometry. From the moment I got there, the team made everything feel easy. We talked through what I needed for cycling, and they guided me without any pressure or fuss. The eye test was smooth, explained clearly, and honestly felt more thorough than any I’ve had before. Then came the fun part — choosing the glasses. They introduced me to a Rudy Project frame, and the second I tried it on, it just clicked. Super comfortable, lightweight, and it felt like it was made exactly for my face. They helped me pick the right lenses and customize everything so it would work perfectly on the bike. A first ride and wow — the difference is huge. Clear vision, no slipping, no adjusting… just riding. It really took my cycling to another level. And I’ve got to give a special shout-out to Roger. Absolute legend. Friendly, patient, and clearly passionate about what he does. If you’re thinking about getting glasses, especially for sport — go here. These guys genuinely care, and it shows.

daezjn
a year ago

EXCELLENT place for repairing glasses on the spot. They have a lab and a professional technician present. Nowhere else offers this service in Wellington as other shops need to send their lenses off somewhere with a week or so wait time. Price is reasonable and service is fast. I’ve had my old lenses fit into a new frame done in a jiffy. However, frames here are quite pricey and choices are limited. Bought the most expensive pair I’ve ever owned due to an emergency (broke the only pair I have and needed a replacement ASAP) only have it repaired a year later due to a design flaw- the soft rubbery nose pad tears off after too much wear. But to get a replacement pad was only a few dollars here and again, fixed in a jiffy. However, I’ve never had this issue with my cheaper frames and I’ve worn glasses since I was a child.

Iranga Mendis
a year ago

I recently had my Meta Ray-Bans reglazed by Sercombe & Matheson in Wellington, and the experience far exceeded expectations. The cost was significantly lower than that quoted by major competitors, yet the quality was notably superior. Each lens feature was clearly explained by Roger and the team, including how it would benefit my day-to-day use — from coatings that reduce eye strain to lens materials that enhance clarity and durability. What truly sets Sercombe & Matheson apart is the level of care and personal attention they offer. Unlike the transactional feel of large Australian optometry chains, Roger and his team made me feel genuinely valued. They took the time to ensure the spectacles suited my needs — not just in terms of prescription, but also comfort, practicality, and natural wearability. Their philosophy is clear: glasses should fit you, not the other way around. If you value professional service, expert advice, and a truly patient-first approach, I highly recommend Sercombe & Matheson.

Yuki Minami
a year ago

I had an excellent experience with this optician and their team. The staff are exceptionally friendly, honest, and professional. When my glasses frame broke, the optician provided an honest recommendation rather than pushing me to purchase an expensive replacement. The ophthalmologist who tested my eyesight was highly professional and approachable, making the entire process comfortable and easy to communicate my concerns. Their communication overall is outstanding—they send timely updates and go out of their way to assist customers. This is probably one of the friendliest and most customer-oriented places in Wellington. I highly recommend :)

Holly Marshall
4 years ago

Incredible! Had two well-worn and damaged pairs of sunglasses made brand-new with high-quality lens (one pair polarized, one not - choice from seven colours) and even adjusted and improved the metal frames. Speedy turnaround within four business days!! So impressed and happy - recommend everyone in the team for their patience in listening!! Thank you, Meri Kirihimete

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