I had an ear infection and was given antibiotics and ear drops. Since neither worked I went to an ear clinic for wax removal, where they advised me to go back to GP and get a swab to identify what's exactly the issue. I booked another appointment with Dr. Lorraine Smith and got a text a day before that she'll be doing only phone consultations. I refused it since I needed the swab but she called me anyway. The call didn't last more than 3 minutes and she offered to prescribe me another antibiotics before I get an appointment. Those didn't work either. I got charged $80 and since I refused to pay for the consultation, only the prescription, I wasn't allowed to make another appointment unless I pay what I owe. This behavior is unprofessional and unacceptable. No decency, no will to help, pure money making.
