Local electricians for residential services, EV charger installations, and emergencies
I paid for the initial call out, they came and said they needed to order a part for the oven, which would take 2-3 days. It's been over 2 weeks, I've called, emailed and text multiple times with no reply. Happy to adjust review, if they contact me with an explanation!
I encourage everyone to check this Moses electrical services and they review on Google platform before you get any job done by this people. Very bad service and pretty much trick people without completing any job. They charge $277 for urgent call out and just to come by and tell me that there is more work to be done and invoice me another $1000 plus without even considering the first payment of $277. Joe from the Moses electrical saying that the $277 only for the call out and the work will be carry out only after I pay another amount from the $1000 plus he invoiced me. I tried to talk with him on the phone and he classified me as I’m looking for cheap service. He’s pretty much ripping people off by charging for not even doing any job properly or considering completing the job for a fair amount. I’m very disappointed as I’ve engaged with FG electrical before and they completed the work properly without Even charge any upfront cost and given payment solution. This Moses Electrical is not doing any of this and pretty much rip off people. So many bad reviews about this people on Google platform. I should have looked at the reviews and service before I decided to call them which I’m not as urgently looking for a electrician. Bad services!
I had a very disappointing experience with Moses Electrical. Trying to support a local business I booked Moses Electrical to replace the recessed LED light in the bathroom. His business is two streets down from where I live. The total I paid was = $590.48 Booking fee $166.75 (incl GST) + $458.81 (incl GST) for 3 LED recessed lights (pic 1). 1. Lack of Clear Information • I was not informed whether all three recessed lights required replacement or whether only one light needed to be replaced. • No clear explanation was provided regarding the necessity of replacing all three lights. • The electrician proceeded to replace three lights without first confirming with me that this was necessary. 2. No Alternative Pricing Options • I was not offered more than one pricing option. • I was only presented with a single quote of $458.81 for replacing three LED recessed lights. • I was not given the opportunity to consider alternative solutions or lower-cost options. 3. Excessive Pricing and Markup • I have independently checked the retail prices of LED recessed lights online the price charged was excessive. • Based on this, I believe I was charged an unreasonable and excessive markup for the supplied materials. As a business owner he would receive a discounted price for the lights from the supplier. On 28 January 2026 at 10:23 am, I spoke with the owner (who I believe is Joseph Moses) and requested an itemised invoice so I could understand what I had been charged for. This was refused, and I was told the original quote was sufficient under their terms of trade. He said if I was not happy with the price I should go to the Disputes Tribunal. The following day, I sent a formal email raising concerns about the booking fee and total cost for three recessed lights installed at my flat in Karori on 27 January 2026. He did fix a loose fitting to the wall which involved drilling in two screws (pic 2). I again requested a full itemised breakdown so I could assess whether the charges were reasonable. Despite clearly outlining my concerns and giving a reasonable timeframe for response (7 days), I never received a reply. As a customer, I believe transparency and communication are basic expectations. Unfortunately, in my case, both were lacking. I found the service unhelpful and unprofessional, and I would not recommend this company to others who value upfront pricing, clear billing and good customer service.
Rang on Monday 2/2/26 @ 10.09am,was told to fill form and if no booking available,not to worry ,we will still attend around 2pm.We waited whole afternoon,no show nor any communications,rung back at 4.49pm went straight to answering service,left a message.It was a urgent job and without any power it is very difficult.Today 3/2/26 we found a local professional who turned up straightaway. To date,no response nor any communication at all.Leaving customers without power and promising false attendance is no joke.Poor communication was a icing on the cake. 1/10 .sorry
Extremely happy with Team Moses (Joseph, Ben and Shari) from the quote process to the completion of the job (2 days). They fixed my stove, changed several old powerpoints, installed an earthing system and new switchboard. Joseph took time to explain the technical terms and both were very patient and professional all the way. Loved the videos that come with the quote, which you can decline /amend after the first site visit. They even offered to refund one job that I decided not to go ahead with. I think quality, tidiness and safety come with a price and I now feel much safer with the RCBO System. Thank you guys !
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